Term & Conditions
At Today Rent Bike, we want your riding experience in Bali to be safe, smooth, and enjoyable. To ensure clarity and fairness for both parties, please take a moment to review our Terms & Conditions before confirming your booking. These guidelines explain what’s included in your rental, your responsibilities as a rider, and how we can best support you during your journey across the island.
1. General Requirements
- All renters must present a valid motorcycle driving license (International or local SIM C).
- Minimum renter age: 18 years old.
- Passport or valid ID must be shown upon booking or delivery.
2. Rental Duration & Extensions
- Rental time is calculated on a 24-hour basis.
- Late return will be charged an overtime fee per hour.
- Extensions are possible upon request and subject to vehicle availability.
3. Payment & Deposit
- Full payment must be made at the start of the rental period.
- For most scooters, no deposit is required. Some larger units (premium/maxi scooters) may require a refundable deposit.
- Accepted payments: cash, bank transfer, or e-wallets (details provided during booking).
4. Vehicle Use
- The scooter must only be driven by the registered renter.
- Use of the scooter for illegal activities, racing, or off-road riding is strictly prohibited.
- Renters must follow all Indonesian traffic laws.
5. Fuel Policy
- Scooters are delivered with at least ¼ fuel tank.
- Renters are responsible for refueling during the rental period.
- No fuel refund is provided upon return.
6. Insurance & Responsibility
- Basic rental does not include insurance. Renters are fully responsible for any damage, theft, or loss unless optional insurance is purchased.
- Optional damage and theft insurance is available at extra cost.
- In the event of an accident, the renter must notify Today Rent Bike immediately.
7. Breakdown & Assistance
- Today Rent Bike provides road assistance during the rental period.
- If a scooter cannot be repaired on-site, a replacement vehicle will be provided (subject to availability).
8. Delivery & Collection
- Free delivery is available to most areas in Bali.
- Extra charges apply for delivery to remote or far areas.
- Scooters must be returned to the agreed location at the end of the rental.
9. Cancellations & Refunds
- Free cancellation if made at least 24 hours before delivery.
- No refunds for early returns.
- Refunds are processed in the same payment method used for booking.
10. Liability & Safety
- Helmets are provided and must be worn at all times.
- Renters are liable for traffic fines, penalties, or towing fees during the rental period.
- Today Rent Bike is not responsible for personal injury, loss of belongings, or accidents resulting from negligence.